An online portal is a specially designed website that often serves as the single point of access for information. Online portals can also be considered a library of personalised and categorised content. Portals also allows users to connect with one with ease and simplicity. It combines information from different sources into a single user interface.Contact Us
This functionality forms the basis for most online portals, it should automatically present its user with the information appropriate to the user’s roles and support its user in an efficient search for contents.
Personalisation is available to determine the delivery of appropriate information to the user, each user only gets the information which is specifically tailored to their needs.
An online portal should allow the user to add content, documents and files to the portal using a user friendly interface for quick and easy use.
Online portals can provide task management services that can help users manage tasks and workflow. The workflow function can also integrate automated processes which can prompt a user to do something before the system intervenes.
Notifications can be sent directly to a user’s desktop without the user actively having to log in, for example if a deadline is approaching or a document is updated within the system, the user can be notified.
Online portals are a great addition for any business and can provide one central point for all relevant tools, documents and information a business may need. It enables universal login access so important information can be retrieved regardless of location and time and appropriate permissions can be setup to determine the user’s access level and information available to them.
The portal’s functionality can provide an extensive impact on an organisation and its processes. In fact, many companies throughout various industries are introducing and employing a portal platform.
They include the following:
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